Privacy Policy

It is DineHere's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://www.dinehereapp.com (hereinafter, "us", "we", or "https://www.dinehereapp.com"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

 

Website Visitors

Like most website operators, DineHere collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. DineHere's purpose in collecting non-personally identifying information is to better understand how DineHere's visitors use its website. From time to time, DineHere may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

DineHere also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://www.dinehereapp.com blog posts. DineHere only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

 

Gathering of Personally-Identifying Information

Certain visitors to DineHere's websites choose to interact with DineHere in ways that require DineHere to gather personally-identifying information. The amount and type of information that DineHere gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://www.dinehereapp.com to provide a username and email address.

 

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by DineHere and does not cover the use of cookies by any advertisers.

 

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

 

DineHere uses Google Ads for remarketing

Https://www.dinehereapp.com uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

 

Protection of Certain Personally-Identifying Information

DineHere discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on DineHere's behalf or to provide services available at DineHere's website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using DineHere's website, you consent to the transfer of such information to them. DineHere will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, DineHere discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when DineHere believes in good faith that disclosure is reasonably necessary to protect the property or rights of DineHere, third parties or the public at large.

If you are a registered user of https://www.dinehereapp.com and have supplied your email address, DineHere may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with DineHere and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. DineHere takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

 

Aggregated Statistics

DineHere may collect statistics about the behavior of visitors to its website. DineHere may display this information publicly or provide it to others. However, DineHere does not disclose your personally-identifying information.

 

Cookies

To enrich and perfect your online experience, DineHere uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. DineHere uses cookies to help DineHere identify and track visitors, their usage of https://www.dinehereapp.com, and their website access preferences. DineHere visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using DineHere's websites, with the drawback that certain features of DineHere's websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to DineHere's use of cookies.

 

Financial Information

Those who engage in transactions with DineHere – by purchasing DineHere's services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, DineHere collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with DineHere. DineHere does not disclose personally-identifying information other than as described. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

DineHere does not store the bank details which you added before making a purchase on the Website. These are securely held on the servers of our payment provider, Stripe and each business registered to use DineHere has their own Stripe account which DineHere does not have access to. For restaurant partners, we store your bank account number and sort code or your credit card details securely in Stripe.

 

Business Transfers

If DineHere, or substantially all of its assets, were acquired, or in the unlikely event that DineHere goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of DineHere may continue to use your personal information as set forth in this policy.

 

Privacy Policy Changes

Although most changes are likely to be minor, DineHere may change its Privacy Policy from time to time, and in DineHere's sole discretion. DineHere encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

 

Your Data

Data Security

We have physical, electronic, and managerial procedures to safeguard and secure the information we collect.

But please remember:

• You provide personal data at your own risk: unfortunately, no data transmission is guaranteed to be 100% secure

• You are responsible of your username and password: keep them secret and safe!

• If you believe your privacy has been breached, please contact us immediately on hello@dinehereapp.com

 

Data Storage

The personal data we collect is processed at our offices in Bristol and in any data processing facilities operated by the third parties identified below.

By submitting your personal data, you agree to this transfer, storing or processing by us. If we transfer or store your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.

 

Third Parties who Process your Data

Businesses often use third parties to help them host their application, communicate with customers, power their emails etc. We partner with third parties who we believe are the best in their field at what they do.

When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy.

Here are the details of our main third-party service providers, and what data they collect or we share with them, where they store the data and why they need it:

 

Infrastructure

 

Analytics

Communications

Payments